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Administrative Services

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Front Office & Back Office Operations

Our front office team will work towards achieving the highest standards in guests services and give both internal and external customers a sense of belonging. Well groomed, cheerful and efficient front office staff with appropriate attire will maintain all procedures and adhere to the clients guidelines

Some of the services covered are:

- Reception management
- Telephone operation
- Office attendance register maintenance
- Guest complaint redressal
- First line of safety familiar with first aid, fire and emergency procedures
- Maintain comprehensive & current client standards and procedures

Back office

Some of the services covered are:

- General administration & operations
- EPBX telephone system handling
- Data entry
- Seat management

Mail Room Management

Single point of entry for all incoming and outgoing mails

Some of the services covered are:

- Mail / Courier collection and management
- Sorting and internal delivery of mail
- Same city internal office courier
- Photocopier management
- Fax management
- Print & stationery management